Director of Operations (Efficiency Services Group)

Job Description

Would you like to be help lead a small but entrepreneurial energy efficiency team?

Efficiency Services Group, LLC is a group of energy professionals who believe that every customer should have access to excellent energy efficiency programs to help economize their energy use – no matter how remote their location. Every utility, large and small, should be able to offer a comprehensive portfolio of effective programs and services to their customers, no matter what their specific challenges may be. We believe that excellent energy efficiency programs bring value to the community!

At ESG, we serve so that others may shine. This position requires an enthusiastic, energetic servant leader who is ready to wear many hats for a growing company. This position will lead ESG staff, provide oversight of program operations, assist in setting and managing to corporate goals, contribute to business and product development, and guide general business functions.

If that sounds like fun, then come join us as our Director of Operations!

1. Management Functions

• Oversee onboarding and training of new staff
• Manage ESG staff as assigned including overseeing staff development
• Identify staffing needs and requirements
• Help maintain a corporate culture that results in a positive and rewarding work environment
• Participate in recruiting efforts as needed
• Conduct annual reviews for all direct reports
• Participate in ESG management team meetings and strategic planning sessions

2. General Business/Financial Functions

• Ensure ESG’s contractual obligations to clients are achieved
• Understand all platforms and systems used by ESG in order to recommend potential improvements
• Act as a liaison with Finance for budgeting, forecasting and ad-hoc financial reporting
• Assist in product and business development activities as needed
• Attend industry-related events to represent the organization
• Other duties as needed

3. Program Delivery Functions

• Attend workshops/conferences/meetings related to program delivery and compliance
• Oversee efficient onboarding of new clients, programs and projects
• Facilitate development of program collateral and marketing strategies and materials
• Ensure complete and accurate invoicing for programs to meet monthly deadlines
• Develop and maintain strong client relationships
• Produce reports required by governing bodies and ad-hoc reports as requested by clients
• Other duties as needed

Job Related Qualifications

KNOWLEDGE OF:

• Financial management concepts and principles
• Bonneville Power Administration operational processes and requirements across all market segments
• Energy Efficiency savings calculations and cost effectiveness tests
• Microsoft Office (Excel, Word, PowerPoint, Outlook) and relational databases
• Knowledge of electric utility business models/practices a plus
• Knowledge of industry technologies and practices a plus

ABILITY TO:

• Communicate effectively both orally and in writing
• Establish and maintain cooperative and effective working relationships both internally and externally
• Handle crunch times and multiple deadlines
• Be flexible in shifting from one project to another
• Contribute to a positive and productive work culture while performing in a deadline driven environment

EDUCATION AND EXPERIENCE:

• Bachelor’s degree from an accredited college
• Three years of closely related work experience in the energy industry required; additional years a strong plus
• Experience managing/administering utility energy efficiency programs a strong plus

This is an at-will, full-time, salaried (exempt) position. After an initial onboarding period, this position may be performed remotely up to two days per week.