More Powerful Together


As public power employees, many of us forget our business model is amazing (and rare). Take advantage of October as a time to share your story and help your staff and consumer-members get excited about community-owned power!

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Plan to Engage

Plan to Engage


Posted By on Sep 19, 2019

Do you have a cohesive, actionable plan for your consumer engagement efforts? Learn how to create a plan, test your messages and reach your consumers!

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Budgeting and strategy meetings are underway as we prepare for 2020. Odds are you’ve been given a list of programs and messages you need to get out to consumers next year. Thankfully you don’t need to start from scratch. We can help.

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Do Staff Share Your Vision?

Do Staff Share Your Vision?


Posted By on Jun 19, 2019

Every year we develop new messages for utility programs. But sometimes in our rush to get a message out to consumers, we forget to start with staff. Does everyone at your utility share your vision?

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Wouldn’t it be nice if everyone loved your utility? The great folks at Touchstone Energy identified several factors that impact consumer satisfaction. Use these tips to boost consumer happiness!

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