Skip to content
  • (503) 357-2105
  • hello@pur.coop
  • Newsletter Sign-Up
Pioneer Utility ResourcesPioneer Utility Resources
  • Your Challenge
    • Building a Broadband Network
    • Celebrating Milestone Anniversaries
    • Monitoring & Responding to Social Media After Hours
    • Boosting Member Voting
    • Logo & Branding Update
    • Customized Campaigns & Materials
  • Solutions
    • Customizable Marketing Content
    • Social Media Content
    • 24/7 Social Media Response
    • Electric Magazines
    • Broadband Magazines
    • Marketing
    • Efficiency Programs
    • Websites
    • Online Voting
    • Digital Engagement
    • Training
    • Crisis Support
    • Calendars
    • Directories
  • Inspiration
    • Blog
    • eBooks
    • Podcasts
    • Case Studies
    • Webinars
    • StoryConnect Conference
    • StoryConnect Workshop
    • Events
  • Our Story
    • Join Our Co-op
    • Utility Pioneers
    • Co-op News
    • 2021 Member Report
    • Your Team
    • Our Family
    • Our Partners
    • Careers

Crisis Communications

Pioneer Utility Resources//Crisis Communications
  • reduce font size reset to default font size increase font size

  • Share
    link copied
Blog
Community Engagement, Crisis Communications, Inside the Magazine, Pioneer News
Social Storms eBook, HeART of Community Podcast in the Spotlight

Pioneer’s team of utility storytellers won two awards, Best Special Publication and Most Innovative Use of Digital Communication, in the national 2022 Spotlight on Excellence Awards program. Learn the story behind our winning work, and find ideas to help strengthen your next storytelling adventure!

Andy Johns headshot

Andy Johns

April 29, 2022
Blog
Crisis Communications, More Powerful Together, Staff Engagement
Build Your Network Before a Crisis

We can all use a little help sometimes. Get through the next crisis and maybe get a few hours of sleep at night by building a team now, before the crisis strikes. Use these tips to build a network inside your utility, around your community and across the public power family.

Sheila Corson

March 8, 2022
Case Study
Crisis Communications
Major Outage / Crisis

You are on the front lines of restoring critical functions (and a sense of normalcy) to your communities in the aftermath of an outage or crisis. As such, you know the importance of a good plan. But even the best plans cannot account for every possibility. There are times when an event is so catastrophic that you’re left searching for ways to adequately communicate in the midst of it — and to document it afterwards.

Jeremy Wise headshot

Jeremy Wise

eBooks
Crisis Communications, Social Media
Social Storms

How often do you think of outage messaging from a consumers’ perspective? This eBook won a 2022 Spotlight on Excellence Award for best special publication.

Anna Politano, CCC

2021
Case Study
Crisis Communications
Webinar Archive: Consumer Perception of Outage Communication

Anna Politano, CCC

StoryConnect: The Podcast logo
Podcasts
Crisis Communications
Communicating through a Ransomware Attack
Andy Johns headshot

Andy Johns

March 8, 2021
Anna Politano, CCC, outages and coffee
Blog
Crisis Communications
Outages + Coffee

Anna Politano, director of public relations and communications for the Oklahoma Association of Electric Cooperatives, shares insights from her thesis work interviewing consumers about their perception of utility outage communications.

Anna Politano, CCC

March 2, 2021
ravalli electric coop
Blog
Crisis Communications
Connecting During Covid

Want to keep consumers engaged during this unique time? Embrace digital, find partners, and look for opportunities to delight your consumers. Learn how Ravalli Electric Co-op is engaging members in Montana!

Melissa Greenwood

Melissa Greenwood

October 21, 2020
Nick can create podcasts in a meeting room at the utility office (pictured), or at home with an empowered magazine sample
Blog
Crisis Communications
Alone Together: Internal Communications During a Pandemic

The COVID-19 pandemic has created a new normal for business. How can you make sure that your internal communications remain intact? Read examples of changes to internal communications made at Seminole Electric that are likely to stick around for the long haul.

Nick McKaig

September 30, 2020
StoryConnect: The Podcast logo
Podcasts
Crisis Communications
How Telcos are Responding to COVID-19 Part 2
Andy Johns headshot

Andy Johns

June 10, 2020
StoryConnect: The Podcast logo
Podcasts
Crisis Communications
How Telcos are Responding to COVID-19 Part 3
Andy Johns headshot

Andy Johns

June 10, 2020
StoryConnect: The Podcast logo
Podcasts
Crisis Communications
How Telcos are Responding to COVID-19 Part 1
Andy Johns headshot

Andy Johns

June 3, 2020
  • 1
  • 2

Connect with us

(503) 357-2105

hello@pur.coop

Oregon Office

PO Box 1306
North Plains, OR 97133

Missouri Office

128 High Street #201
Jefferson City, MO 65101

Alabama Office

PO Box 1575
Rainsville, AL 35986

Pioneer Utility Resources Family

  • Efficiency Services Group
  • WordSouth
  • NewsData
  • Powerful Web
  • ARC Media
  • General Pacific

  • Do Not Sell My Info
  • Equal Opportunity Employer
  • Non-Discrimination Statement
  • Privacy Policy
  • Terms of Use
  • Website Accessibility
© 2022 - Pioneer Utility Resources
A Powerful Creation
  • (503) 357-2105
  • hello@pur.coop
  • Newsletter Sign-Up
  • Your Challenge
    • Building a Broadband Network
    • Celebrating Milestone Anniversaries
    • Monitoring & Responding to Social Media After Hours
    • Boosting Member Voting
    • Logo & Branding Update
    • Customized Campaigns & Materials
  • Solutions
    • Customizable Marketing Content
    • Social Media Content
    • 24/7 Social Media Response
    • Electric Magazines
    • Broadband Magazines
    • Marketing
    • Efficiency Programs
    • Websites
    • Online Voting
    • Digital Engagement
    • Training
    • Crisis Support
    • Calendars
    • Directories
  • Inspiration
    • Blog
    • eBooks
    • Podcasts
    • Case Studies
    • Webinars
    • StoryConnect Conference
    • StoryConnect Workshop
    • Events
  • Our Story
    • Join Our Co-op
    • Utility Pioneers
    • Co-op News
    • 2021 Member Report
    • Your Team
    • Our Family
    • Our Partners
    • Careers