As a communications co-op, we partner with more than 250 community-owned utilities and state associations in 34 states. Our consumer magazine brands reach more than 700,000 U.S. utility households, and our team of experienced communicators, web experts, and designers offer industry content and support. Let’s work together!
Celebrations are fun! We’ve got free communication tools and snack ideas to help you celebrate Customer Service Week, Oct. 4-8. But after you put all the party favors away, how do you keep your employees engaged with the brand, connected to the customer journey and satisfied in their role the other 51 weeks of the year?
We asked Utility Pioneers to share examples of employee engagement that you can use to build stronger ties (and better stories) with your staff. Get inspiration on our best practices blog!Read On
Utilities across the nation are using National Voter Registration Day as an opportunity to empower consumers to exercise their right to vote. Even if your utility isn’t organizing voter registration drives and meet-and-greets with elected officials this year, you can still take part in National Voter Registration Day by engaging consumers on social media.
We share five tips for creating and sharing National Voter Registration Day social media content on our best practices blog!Read On
Amy Blunck, CCC, joined Pioneer Utility Resources in August as manager of social media content and accounts. In her role overseeing the Pioneer Social team, Amy will help manage content creation and scheduling for more than 130 utilities nationwide.
Learn about her co-op roots and how her experience will strengthen your content!Read On
“Having Pioneer as our communications partner means I can rely on them to consistently produce a quality publication that is interesting and informative to our members.”
Sabrina Owens, Escambia River Electric, Florida
“From story ideas to layout, Pioneer alleviates the stress of putting out a quality publication that our customers enjoy. We don’t have a big staff, so our time is precious. Working with Pioneer allows us to use our time productively; their staff is always there to support us.”
Theresa Phillips, Lassen Municipal Utility District, California
“Forget about what an economical tool Ruralite is in our communications toolbox. Forget about how each year the surveys show incredibly high readership. Ruralite magazine works because it strikes a chord with our membership. They identify with it and that strengthens our relationship with our members.”
– Bob Pierce, Clearwater Power Co., Idaho
“Having a support system like yours in place makes a huge difference in what we can offer to our members.”
– Christina Sawyer, Mt. Wheeler Power, Nevada